Xogenous Premium Network Management service monitors and maintains your network 24 hours per day, 7 days per week. Our plans can include strategic IT consulting services, disaster recovery, planning, project management, and network optimization.
Installation and Configuration
The Xogenous system will be installed and configured within your company’s network infrastructure to allow Xogenous to proactively manage and monitor computer activity to ensure constant uptime.
Maintenance
ISP Management – Xogenous will help you manage your internet service provider relationship to ensure your Internet connectivity runs event-free. ISP services include domain name ownership renewal, host connectivity, IP-address links, webservers, mail servers, and databases.
Web Host Support – Xogenous will facilitate your web host relationship to ensure that your website actively runs event-free. Brochure, e-commerce or web-application sites will be monitored for uptime and specific applications.
3rd Party Vendor Management – Xogenous will interface with your 3rd party IT vendors on your behalf.
Network Management
Router Management – Xogenous will ensure your router is configured properly to optimize network performance and ensure critical business systems run.
Anti-Virus Management – Viruses can bring your business to a stop and damage critical data. Xogenous will monitor and manage your company’s network security, and install anti-virus programs to protect your systems.
Firewall Management – Firewalls are used to prevent unauthorized access into your business’ private network. Xogenous will keep your network protected with the most current firewall solutions.
VPN Management – A VPN, Virtual Private Network, allows you to securely access your company network and files remotely. Xogenous will create and maintain a VPN for you.
Asset Management
Asset Lifecycle Management – Networks have a defined efficiency lifecycle and need to be replaced to ensure system productivity. Xogenous will review your existing network resources and create a network lifecycle timeline.
Asset Report – You will have access to an online inventory report of your business’ network resources.
Assigned Virtual CIO – Xogenous clients will be assigned a Virtual CIO, Chief Information Officer, who will oversee all technology activity at your company and report directly to a determined point of contact. All Virtual CIO’s have over 10 years’ experience managing information technology solutions as applied to best business practices. They have expertise in administering the day to day flow of information in and out of the company, ensuring safe and efficient computer, server and network system operation.
Virus Definition & Prevention – Viruses can bring your business to a screeching halt and damage critical data. Xogenous will monitor and manage your company’s server security, antivirus software, firewall, and VPN (virtual private network) and install security programs to protect your information and systems.
Unlimited Purchasing Support – Xogenous will provide recommendations for new technology purchases to enhance and support your network. We will research the most competitive prices and coordinate the order. We will also install new components upon delivery.
Scheduled Virtual CIO Calls – Your Xogenous assigned Virtual CIO, Chief Information Officer, will monitor your network systems. During scheduled calls, you will discuss strategic growth plans and additional ways that your business can leverage technology.
Project Research & Proposals – Xogenous will research and provide estimate proposals for new computer, server and network upgrades and additions to your existing system.
Annual Technology Plan – Xogenous will work with you to forecast your hardware and software needs and to establish a budget for new technology purchases and upgrades on a yearly basis.